State Farm® Insurance Agent Alexander Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Brandenburg jr
October 30, 2024
1
out of
5
rating by John Brandenburg jr
"Stay as far away as you can from this agent. His staff is incompetent as I don't even think he exists. I tried to meet with Alexander Brown approximately 15 times. Was told by his staff all 15 times either he was out of the country or he was not available. I requested to make an appointment to meet with him in person. I was told this was not possible. This seems to me that this agent is incompetent and disrespectful and puts himself above and current statefarm customers as I have been for 32yrs."
We responded:
"Hello John, We are so sorry about the experience you have had at the agency. My team is 100% dedicated to making sure every customer has a satisfactory experience. We are 21 members strong and the staff is here to help when I am not in the office. I personally am out of the office frequently for training and trips and just back from being out for about 3 weeks. I promise I am real person. I meet with customers on a daily basis and will look more into why you had an issue getting an appointment with me. As long as I am here I always meet with my customers. Most times I’m personally booked out several weeks so if it was an urgent manner people will meet with my office manager. I again apologize for your experience. "
ron armstrong
October 21, 2024
5
out of
5
rating by ron armstrong
"Dynamite staff. Very knowledgeable and professional. Highly recommend."
We responded:
"Ron, thank you for your fantastic review! I'm happy to hear that Mike provided you with professional and knowledgeable service. It's great to know he made such a positive impact. If you ever have any more questions or need further assistance, our office is here to help. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Aida H
October 21, 2024
5
out of
5
rating by Aida H
"Mike was so helpful and quick! Thanks"
We responded:
"Mike's efficiency and helpfulness are truly appreciated! We're glad you had a positive experience. Thanks for sharing your feedback. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Toni AGHall
October 7, 2024
5
out of
5
rating by Toni AGHall
"Mr. Mike was my representative. He was very courteous and took his time in finding the best policy for me. I really needed a friendly voice today (I work in retail). I’m so glad it was him. Thank you!"
We responded:
"Thank you, Toni, for your wonderful review! I'm glad Mike could provide you with the courteous and attentive service you needed. It's great to know he made your day a bit brighter. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Tah Rohan
October 4, 2024
5
out of
5
rating by Tah Rohan
"I had the pleasure of working with Michael Kennell. He was phenomenal!!! I originally called to add on a second car to my insurance. I was worried that the process would take long and I wouldn’t get the insurance before I picked up my new vehicle. Michael!!! Was quick and efficient… he got me a quote and added my vehicle “in the speed of light!” By the end of the call I had my new vehicle insured and the ID cards in email. Thank you Michael!"
We responded:
"Thank you so much for sharing your experience, Tah! We're thrilled to hear that Michael was able to assist you so quickly and efficiently. It’s great knowing he made the process smooth, and that you were able to get everything done in time for your new vehicle. If you ever need anything else, feel free to reach out! - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Edgar bernal
September 26, 2024
5
out of
5
rating by Edgar bernal
"very competitive to save"
We responded:
"Thank you, Edgar! I'm glad you found our services competitive and beneficial for saving. We appreciate your feedback and look forward to assisting you with any future needs. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Nikhil Dogra
September 19, 2024
5
out of
5
rating by Nikhil Dogra
"I have been working with Jody for a few days now for my home and Auto insurance purchase. The experience so far has been very good. Jody haa patiently listened and responded to all my questions and continues to help me in the process. Mine has been a 5 start experience to date."
We responded:
"Nikhil, thank you for sharing your positive experience! I'm glad to hear that Jody has been attentive and responsive to your questions regarding your home and auto insurance. We appreciate your feedback and are here to assist you with any future needs. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Colleen Ashlin
September 19, 2024
5
out of
5
rating by Colleen Ashlin
"Mike was a great help with getting me what I needed for car and rental. Explained everything well. I look forward to working with you guys."
We responded:
"Mike, thank you for your wonderful review! I'm glad to hear that Mike was able to assist you with your car and rental insurance needs and provide clear explanations. We look forward to continuing to work with you. If you have any questions or need further assistance, feel free to reach out! - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Kayla Wilson
September 17, 2024
5
out of
5
rating by Kayla Wilson
"Mr. Alexander was so polite and helpful. I had an overall delightful experience. He was able to get me the best price for my auto insurance. Thanks again. Would definitely recommend!"
We responded:
"Kayla, thank you so much for your kind words! I'm glad we could assist you in finding the best price for your auto insurance. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Erika Chin
September 4, 2024
5
out of
5
rating by Erika Chin
"Christian M. was so helpful when I was signing up for insurance with State Farm. He answers any questions you may have, and addresses any concerns very quickly. Highly recommend!"
We responded:
"Erika, thank you for your wonderful review! I'm glad Christian was able to assist you effectively and address your questions and concerns promptly. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
miguel jose ochoa
August 29, 2024
5
out of
5
rating by miguel jose ochoa
"Christian, thank you for solving all my expectations and making everything easier, accurate and precise with incredible savings. You are a genius at what you know. Thank you, Christian."
We responded:
"Miguel, thank you for your kind words! I'm glad to hear that Christian was able to meet your expectations and provide you with accurate and precise service along with incredible savings. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, our office is here to help. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Karina Vasquez
August 23, 2024
5
out of
5
rating by Karina Vasquez
"- Christian Thank you for all your help and support"
We responded:
"Thank you, Karina, for your kind words. I'm glad Christian could assist you. Your satisfaction is important to us. If you need any further help, feel free to reach out. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Ashley Meadows
August 22, 2024
5
out of
5
rating by Ashley Meadows
"I can NOT thank my agent, Jody, enough!! I was desperate the end of July, I was paying almost $500 for car insurance with progressive, and then progressive tacked on another $120 at my renewal that would be paid MONTHLY! And Jody, with State Farm has been AMAZING!!! Jody got my payment less than $350/monthly!! If you want amazing coverage, and affordable payments, choose State Farm!!!"
We responded:
"Ashley, thank you for sharing your experience! I'm happy Jody could assist you in finding more affordable car insurance. We appreciate your recommendation and are here for any future needs. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
April Barriere
July 31, 2024
5
out of
5
rating by April Barriere
"Mike was really cool. He explained everything. He got me a better price on my homeowners insurance with a better deal. I am so glad I called."
We responded:
"Hey April! Thanks for the awesome review! I'm so glad Mike could help you get a better deal on your homeowners insurance. If you ever need anything else, feel free to reach out. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Oscar Fuentes
July 29, 2024
5
out of
5
rating by Oscar Fuentes
"Saida Ruiz una persona muy Profesional muy amable, muy paciente, a sido una experiencia servicial muy professional"
We responded:
"Hola Oscar, ¡Gracias por sus amables palabras! Estamos muy contentos de saber que Saida le brindó una experiencia tan profesional y amable. Nos enorgullece tenerla en nuestro equipo. Si necesita algo más en el futuro, no dude en contactarnos. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Yannick
July 28, 2024
1
out of
5
rating by Yannick
"Absolute polar opposite of "like a good neighbor State Farm is there." They never respond to any inquiry I submit. They also continuously increase my policy payments despite me never needing to use them and having a clean record. It would be a nightmare to have an emergency and need to depend on this office."
We responded:
"Hello Yannick. I am glad we were able to assist you first thing on Monday. We apologize that you weren’t able to be helped on Saturday. We appreciate your business!"
Deborah Trotter
July 24, 2024
5
out of
5
rating by Deborah Trotter
"The people are nice and friendly. Especially Bianca she was very patient with me. I like state farm"
We responded:
"Hey Deborah! Thanks a bunch for the awesome review! We're so happy you had a great experience with our team, especially Bianca. She's fantastic, and we're glad she could assist you patiently. If you need anything else, we're here for you! - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Cindy Gomez
July 23, 2024
5
out of
5
rating by Cindy Gomez
"Merecidas las 5 estrellas Sayda me atendió super bien aclara todas tus dudas, exelente atención 👌"
We responded:
"¡Hola Cindy! Muchas gracias por sus amables palabras y por las 5 estrellas. Me alegra saber que Sayda le atendió tan bien y aclaró todas sus dudas. Estamos aquí para ayudarle siempre que lo necesite. ¡Gracias por confiar en nosotros! - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Lucas Tan
July 3, 2024
5
out of
5
rating by Lucas Tan
"Mike kennell was very professional and helped me greatly with my insurance policy to make it match what I need"
We responded:
"Thank you, Lucas, for sharing your positive experience with Mike! We're thrilled to hear he was professional and tailored your insurance policy to meet your needs! We're here for you whenever you need assistance in the future. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Denis Landaverde
May 23, 2024
5
out of
5
rating by Denis Landaverde
"thank you very much sayda ruiz excellent service I am very grateful for your help"
We responded:
"Sayda Ruiz always goes the extra mile to provide you with the customer care that you deserve and we truly appreciate your kind words, Denis! Thank you for the wonderful review! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
bellaagiordanoo
May 2, 2024
5
out of
5
rating by bellaagiordanoo
"Elias was really helpful and informative -made the quote process easy. When I purchase my vehicle I’ll be sure to choose Alex Brown State Farm!"
We responded:
"Thank you for your feedback! Elias always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Alexander Brown - State Farm Insurance Agent"
Jazmine Hughes
April 22, 2024
5
out of
5
rating by Jazmine Hughes
"I had such a wonderful experience with this office. Jody Blanding was very helpful and professional. I will definitely be recommending this office to family and friends."
We responded:
"We love seeing reviews like this, Jazmine! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Grace Perkins
April 19, 2024
5
out of
5
rating by Grace Perkins
"Alex was extremely helpful and was able to assist me with my request immediately. I look forward to working with him again in the future and would strongly recommend him."
We responded:
"Grace, thank you for your kind words! I'm pleased I could assist you promptly, and I'm looking forward to helping you with any future insurance needs. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
God’s Loving Creations
April 17, 2024
5
out of
5
rating by God’s Loving Creations
"Great Agency"
We responded:
"Armani, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
Joseph Gebhart
April 17, 2024
5
out of
5
rating by Joseph Gebhart
"Elias Alicea is the best! Super helpful and knowledgeable."
We responded:
"Joseph, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Elias cares a lot about our customers."