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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darry Carter

Darry Carter

March 3, 2026

5  out of  5
rating by Darry Carter
"Thank you so much Terrence you were the best you work with me to the fullest and I really appreciate that."
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Christian V

February 28, 2026

5  out of  5
rating by Christian V
"10/10 service"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alexander Brown’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Catonsville ."
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Carina Sánchez

February 8, 2026

5  out of  5
rating by Carina Sánchez
"Thank you so much for your help, you're the best!"
We responded:
"Thank you Carina! We appreciate the review and are always here to help! Alex "
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Kambiz Haidary

February 6, 2026

5  out of  5
rating by Kambiz Haidary
"Chris saved me lots of money!"
We responded:
"Thank you Kambiz! We love hearing we saved people money! Chris is fantastic! Alex "
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Gianfranco Oroya Figueroa

February 5, 2026

5  out of  5
rating by Gianfranco Oroya Figueroa
"Christian Valle de State Farm me ayudó a conseguir mi seguro de forma rápida y clara. Muy profesional, atento y confiable. Totalmente recomendado."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Alexander Brown, agente de State Farm, aquí en Catonsville. "
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Raheel Ali

February 2, 2026

5  out of  5
rating by Raheel Ali
"Chris and Jake were quick to help out with printing documents for my policy"
We responded:
"Thank you Raheel! We appreciate the kind words! Chris and Jake are a great team over in Catonsville! Alex "
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Warid Muhammad Khan

January 30, 2026

5  out of  5
rating by Warid Muhammad Khan
"Chris was great thank you"
We responded:
"Thank you Warid! We appreciate it. We value having Chris on our team! Alex "
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Dan McDowell

January 30, 2026

5  out of  5
rating by Dan McDowell
"Great service!"
We responded:
"Thanks Dan! We appreciate you taking the time to share your experience. We stride for the best service! Let us know if you need anything else! Alex "
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Debi McDowell

January 30, 2026

5  out of  5
rating by Debi McDowell
"Mike and Diana helped with all of our questions and concerns, great office!"
We responded:
"Thanks Debi! Mike and Diana are wonderful in the Pasadena location! I am so glad they were able to help with all your questions! Alex "
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Deon Dunnigan

January 29, 2026

5  out of  5
rating by Deon Dunnigan
"Mike and Diana helped greatly with our claim!"
We responded:
"Thanks for taking the time to leave us a review Deon! Mike and Diana are great! Claims are never fun but we are happy to be here to help when needed! Alex "
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Kofoworola Sadique

January 9, 2026

5  out of  5
rating by Kofoworola Sadique
"Thank you Terrence for making the transition easier. You did a fantastic job 👏"
We responded:
"Hi Kofoworola, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! We're here for you anytime! Alex "
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nooria osmani

January 8, 2026

5  out of  5
rating by nooria osmani
"The guys in this office were very kind. Thank you to Chris and Jake!"
We responded:
"Greetings nooria, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. Chris and Jake are fantastic! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon. Alex "
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kumares haidary

January 8, 2026

5  out of  5
rating by kumares haidary
"Chris did a great job got my family and I better rates"
We responded:
"Hello kumares, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We love it when our rates can save you money! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime! Alex "
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Renita James

January 7, 2026

5  out of  5
rating by Renita James
"Mr . Terrence J. Was very Nice he was very patient with me and I really enjoyed speaking to him and looking forward to working with y’all in the future and sending you guys referrals thank you. I really appreciate it."
We responded:
"Hello Renita, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Have a great day! Alex "
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Eugene Oliver

January 7, 2026

1  out of  5
rating by Eugene Oliver
"Our insurance agent retired and our policies were transferred to Alexander Brown’s office. My wife and I wanted to review our policies so we contacted his office. We left a voicemail and waited for a response. The agent who called seemed to be driving and had a heavy accent so I asked her to return the call when she was back in the office. This was 1/5 and we are still waiting. For an office that only posted 5 star reviews, they dropped the ball with us."
We responded:
"Hello Eugene. We are so sorry you had this experience. We attempted to reach out a couple of times to make things right. We understand your frustration. We wanted to let you know that it appears you may have been calling the wrong office as we don't have anyone on our phones that has an accent and no one that has the ability to work from a car when answering our phones. We checked the phone logs, and your number never dialed our office during that time. As you brought up, we take our customer service extremely serious which is why we are able to keep so many 5-star reviews. We wish we could have helped more. If you need anything in the future, please let me know. Alex "
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Amy Diaz Rosales

December 31, 2025

5  out of  5
rating by Amy Diaz Rosales
"Chris helped me out with my insurance for my car. He goes beyond and more to get you want you need and want."
We responded:
"Hello Amy, Thanks for the kind words! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Alex "
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Blessing Ebirilem

December 27, 2025

5  out of  5
rating by Blessing Ebirilem
"It was an excellent customer experience for me yesterday on how I was attended by Christian valle. I promise to refer my family and friends to join."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! We are excited to hear Christian provided you excellent service. If there is anything else we can do for your insurance needs, just let us know!"
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Marlon Hall

December 23, 2025

5  out of  5
rating by Marlon Hall
"I had no problems at all! Christian Valle was very helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Christian at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Thalita Domingos

December 21, 2025

5  out of  5
rating by Thalita Domingos
"Great experience with him! 10/10 👏🏾"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alem Lemessa

December 19, 2025

5  out of  5
rating by Alem Lemessa
"Mogi did great job to assist me with full energy and speedy response thanks 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else Mogi, or anyone else from the team, can do to help, please let us know!"
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Mary Sellars

December 3, 2025

5  out of  5
rating by Mary Sellars
"They always respond to my needs promptly. Thank you !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jerrod Pryor

November 10, 2025

5  out of  5
rating by Jerrod Pryor
"Chris was timely and very professional"
We responded:
"We’re pleased to know Chris was able to help you with your insurance needs and very thankful for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hanif Butt

October 31, 2025

5  out of  5
rating by Hanif Butt
"Chris was very helpful and informative for my auto and home insurance for my family. Thank you!"
We responded:
"Thank you for your 5-star review! We appreciate your business and are happy that Chris was able to give you all the information you needed for your home and auto insurance."
Profile photo of Carlton Ferguson Sr.

Carlton Ferguson Sr.

October 17, 2025

5  out of  5
rating by Carlton Ferguson Sr.
"Chris was phenomenal explained in detail what my home insurance covers and made sure I knew what I'm getting. Thank you!!"
We responded:
"Chris is an important part of this team! I am happy he was able to help you with your home insurance! We appreciate your business! Alex "
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Darryl Wooten

October 10, 2025

5  out of  5
rating by Darryl Wooten
"This office and my initial contact with Tanner have been extremely helpful, courteous and professional while shopping for new insurance.. My experience with Tanner and the company made me want to be a member of the State Farm Family.."
We responded:
"Makes me happy knowing you had a great experience with our agency. We know there are many options out there and we are happy to have your insurance! Alex "